Contact Fandom Customer Service
How to Reach a Person at Fandom
Verified Contact Information
Customer Service Number:
-
1-415-762-0780
Legal:
-
1-415-980-5647
Fandom Emails:
Customer Service
Legal
Copyright Infringement Inquiries
Media
Fandom Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Fandom Phone Number
1 (415) 762-0780
Average Calls duration
1 minute
Most Popular Fandom Email Address
support@fandom.com
Issue Resolution Rate
Low (4% reported full resolution)
Fandom Customer Service Rating
3 out of 5
Overall Customer Sentiment
Mostly neutral
Call Volume by Day
View full overview ›
Fandom Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Fandom Phone Number | 1 (415) 762-0780 |
| Average Calls duration | 1 minute |
| Most Popular Fandom Email Address | support@fandom.com |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Fandom Customer Service Rating | 3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Account, activation/ cancellation, shipping and delivery |
| Prepare before the call to Fandom | Email, phone number or address or zip code |
Call Volume by Day
Contact Information
Fandom Website:
Fandom Help Center:
Corporate Office Address:
Fandom, Inc.
130 Sutter Street, 4th Floor
San Francisco,
California
94104
United States
Other Info (opening hours):
Other Locations:
United Kingdom
Berry Street 1, 3rd floor,
London, EC1V 0AA,
United Kingdom
Baraniaka 6,
Poznań, Wielkopolska 61-131,
Poland
Summary of Fandom Customer Service Calls
53
TOTAL
CALLS
CALLS
00:30
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fandom?
Account Question:
- “Subscription bitched”
- “Birthday code will not work”
- “Account ban”
Activation/ Cancellation Question:
- “CANCEL MY SUBSCRIPTION”
- “Cancel”
- “I need to cancel my order”
Shipping and Delivery Question:
- “Delayed order”
- “Missing items”
- “Delivery of order/package time from the carrier”
Payments and Charges Question:
- “Charge after cancelation”
- “I can't deposit I don't know what's wrong I have money so I can't deposit out my account”
Request for Information Question:
- “Need to speak with customer service”
Other Question:
- “Wrong good received”
- “I am calling Lost Media”
- “Missing gear”
Compare Fandom Customer Service To
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Fandom